Privacy Policy

1. Introduction

Gentlemanclub UK is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our site, you agree to the terms of this policy.

2. Information We Collect

We collect the following types of information:

Personal Information: Includes your name, email address, mailing address, phone number, and payment information, collected when you make a purchase, register an account, or contact us.
Technical Information: Such as your IP address, browser type, and information about your interaction with our site, collected via cookies and similar technologies.
Transaction Information: Details of your purchases and order history on our site.

3. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and fulfil your orders, manage payments, and provide updates on your orders.
Customer Support: To respond to your inquiries, handle complaints, and provide customer service.
Marketing and Updates: To send you updates, promotional offers, and newsletters if you opt to receive them.
Site Improvement: To analyse how our customers interact with our site, helping us improve our services and site functionality.

4. Legal Basis for Processing

We process your personal information under the following legal grounds:

Contractual Obligation: For order fulfilment and service delivery.
Consent: For marketing communications, which you can withdraw at any time.
Legitimate Interest: To improve our services and website functionality.
Legal Compliance: For any legal obligations requiring data processing.

5. Sharing Your Information

We may share your information in the following cases:

Service Providers: We work with third-party providers for payment processing, delivery, and IT support, who may access your data only to provide these services.
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms, or protect our rights.
Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets.

6. Data Retention

We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law. This includes fulfilling your orders, managing your account, and for any legal requirements.

7. Your Rights

Under UK data protection laws, you have the right to:

Access: Request a copy of your personal data.
Correction: Update or correct any inaccurate data we hold about you.
Deletion: Request deletion of your personal data, subject to certain legal limitations.
Restriction: Restrict how we process your data in specific circumstances.
Objection: Object to processing based on legitimate interests.
Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at supporte@gentlemanclubuk.com.

8. Security

We employ security measures to protect your information from unauthorized access, loss, or misuse. Despite these efforts, we cannot guarantee complete data security, and we encourage you to take steps to secure your online activities.

9. Cookies

Our site uses cookies to improve your browsing experience and personalise content. You can manage your cookie preferences through your browser settings, but some functionalities may be affected if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for their content or privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed of any changes. The date of the last update will be indicated at the top of this page.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Gentlemanclub UK
50 Leicester Square, London WC2H 7LU, United Kingdom
Email: supporte@gentlemanclubuk.com